Welcome to Support
At RKM The Web Builder, we are committed to providing you with the best support experience. Whether you need assistance with website development, digital marketing, or graphic design, our dedicated team is here to help every step of the way.
We understand the importance of timely and effective solutions, and this page is designed to address your concerns, answer your questions, and ensure a seamless experience with our services.
Explore the resources below or contact our support team for personalized assistance. Your satisfaction is our priority!
Frequently Asked Questions (FAQs)
We’ve compiled a list of common questions to help you quickly find the information you need. If you don’t see your question here, feel free to reach out to our support team for further assistance.
1. What services does RKM The Web Builder offer?
We specialize in website development, digital marketing, graphic design, and branding solutions tailored to help businesses grow online.
2. How can I request a new website design?
You can fill out our contact form or email us at support@rkmthewebbuilder.com with your requirements. Our team will get back to you within 24 hours.
3. What are your working hours?
Our support team is available Monday to Saturday from 10:00 AM to 7:00 PM (IST). Feel free to reach out during these hours.
4. Do you offer website maintenance services?
Yes, we provide ongoing website maintenance to ensure your site is always up-to-date, secure, and running smoothly.
5. How can I track the progress of my project?
You will receive regular updates from your project manager. Additionally, you can log in to your account on our platform to monitor your progress.
6. What payment methods do you accept?
We accept payments via credit/debit cards, UPI, and bank transfers. Contact us for more details on billing.
7. Can you help improve my website's SEO?
Absolutely! We offer professional SEO services to improve your website’s visibility on search engines and drive organic traffic.
8. How do I report a technical issue with my website?
If you encounter any issues, please email us at support@rkmthewebbuilder.com or call our support team at +91 7007086321.
9. What is your refund policy?
You can review our refund policy here. If you have specific questions, our support team is happy to assist
10. How do I update my contact information with you?
Send us an email with your updated contact details, and we’ll make the necessary changes to your account.
Contact Support
We’re here to help! Whether you need assistance with your website, have a billing question, or want to inquire about our services, our support team is ready to assist you.
Please choose the contact method that works best for you:
1. What services does RKM The Web Builder offer?
For general inquiries or detailed support requests, email us at:
support@rkmthewebbuilder.com
Our team typically responds within 24 hours.
2. Phone Support
If you prefer to speak directly with a support representative, give us a call at:
+91 7007086321
Our phone support is available Monday to Saturday from 10:00 AM to 7:00 PM (IST).
3. Submit a Request
If you’d like to submit a detailed support request, please use the form below. Our team will review your query and get back to you as soon as possible.
[Submit a Support Request Form] (Add Form Link)
4. Visit Us
If you prefer in-person support or consultation, visit us at:
Ground Floor, Tanushree Plaza, Near Dharampur Chowk, Gorakhpur, Uttar Pradesh 273001
We’re open Monday to Saturday from 10:00 AM to 7:00 PM (IST).
Submit a Support Request
We’re here to assist you! If you’re experiencing issues or need help with any of our services, please fill out the form below. Our support team will review your request and get back to you as soon as possible.
Please provide as much detail as possible to help us resolve your issue quickly.
Support Request Form
Name:
Please enter your full name.Email Address:
Your email address for us to contact you.Phone Number (Optional):
If you’d like us to reach you by phone, please provide your number.Service Type:
Please select the service you need assistance with:- Website Development
- Digital Marketing
- Graphic Design
- Other
Subject:
Briefly describe the nature of your issue or request.Description:
Please provide a detailed explanation of the issue you’re facing or the support you need.
(The more details you provide, the quicker we can assist you.)File Upload (Optional):
If applicable, please upload any screenshots or documents related to your request.Preferred Contact Method:
Please select how you’d prefer us to reach you:- Phone
- Live Chat
[Submit Request] (Add button link)
Resources and Guides
At RKM The Web Builder, we want to make sure that you have all the tools and information you need to succeed. Below you’ll find a collection of helpful resources, guides, and tutorials that can assist you in making the most of our services and improving your online presence.
1. Website Development Guides
Explore step-by-step tutorials on building and maintaining your website:
2. Digital Marketing Resources
Maximize your digital marketing efforts with these helpful guides:
3. Graphic Design and Branding Resources
Learn how to build a strong visual identity for your brand:
4. Troubleshooting Guides
Having technical issues? Here are solutions to common problems:
5. Video Tutorials
Watch our expert-led tutorials to better understand our services:
Billing and Account Help
At RKM The Web Builder, we want to make managing your account and billing as easy as possible.
Below you will find helpful information regarding billing inquiries, invoices, and subscriptions/plans.
Billing Inquiries
If you have any questions or concerns regarding your bill, charges, or payment methods, please refer to the following:
2. Subscription and Plans
Learn more about our pricing plans, subscription options, and what is included in each service:
4. Billing Support
If you need direct assistance with a billing issue, please contact our support team:
- Email: billing@rkmthewebbuilder.com
- Phone: +91 7007086321 (Monday – Saturday, 10:00 AM to 7:00 PM IST)