Refund Policy for Digital Marketing Services

At RKM The Web Builder, we strive to provide high-quality digital marketing services to help our clients achieve their business goals. However, we understand that there may be situations where a refund is requested. Below is our official refund policy:

1. Refund Eligibility

Refunds may be considered under the following circumstances:

• If the service has not started within the agreed-upon timeframe.
• If there is a failure to deliver the promised scope of work as per the agreement.
• If the client requests cancellation within the initial cooling-off period (if applicable).
• If there is a proven case of service failure or non-compliance with the agreed terms.

2. Non-Refundable Cases

No refunds will be issued in the following situations:

• If the service has already been partially or fully delivered.
• If the client fails to provide necessary inputs, approvals, or information required for service execution.
• If results are not as expected, since digital marketing results depend on multiple external factors such as competition, market trends, and search engine algorithm updates.
• If a campaign or strategy has already been executed as per the client’s instructions.
• If the client breaches the terms of service.

3. Cancellation Policy

• Clients can cancel their service subscription at any time by providing a written request.
• If cancellation occurs after work has commenced, no refunds will be provided for work already completed.

4. Refund Processing

• Approved refunds will be processed within [4-5] business days after approval.
• Refunds will be issued via the original payment method or as store credit, depending on the agreement.

5. Contact for Refunds

For any refund-related inquiries, please contact our support team at [info@rkmthewebbuilder.com].